Terms of Service

Last updated: October 26, 2024

Welcome to ZilchWorks! By purchasing, downloading, installing, or using our software or accessing our website (the "Service"), you agree to comply with these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not use the Service or our software products.

1. Acceptance of Terms
By using our Service, you confirm that you are at least 18 years old or have the consent of a legal guardian. Your use of the Service signifies your agreement to these Terms and any applicable laws.

2. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page, and your continued use of the Service or software after changes constitutes your acceptance of the new Terms.

3. Privacy Policy
Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding your personal data.

4. Software Licensing

• License Grant: Upon purchase, we grant you a non-exclusive, non-transferable, limited license to use the software for personal or business purposes, subject to the Terms.
• License Restrictions: You may not sublicense, resell, decompile, reverse-engineer, or modify the software, unless explicitly permitted by applicable law or prior written consent from us.
• Term: Your license to use the software is valid for the duration agreed upon at purchase. We may terminate the license if you violate these Terms.

5. User Accounts

• Account Creation: Certain features of the Service may require an account with accurate and up-to-date information.
• Account Responsibility: You are responsible for all activities under your account and for maintaining the confidentiality of your login information.
• Account Termination: We reserve the right to suspend or terminate your account for any reason, including suspected violations of these Terms.

6. Purchasing and Payment

• Payment Terms: All purchases must be completed with a valid payment method. We may use third-party payment providers, and by purchasing, you agree to comply with their terms.
• Refunds: We offer a full refund within the first 30 days of your purchase.
• Pricing and Taxes: Prices are subject to change. All applicable taxes, fees, and charges are your responsibility.

7. Software Updates and Support

• Updates: We may periodically provide updates, which may be required for continued use of the software. You agree to install updates promptly.
• Support: Support services, if offered, are available as described on our website. Extended support may require additional fees.

8. Intellectual Property

• Our Rights: The software and all content on the Service, including logos, text, images, and software, are owned by or licensed to us and are protected by copyright and trademark laws.
• Limited License to Service: We grant you a limited, non-transferable license to access and use the Service for your personal or business use, as permitted by these Terms.

9. Disclaimer of Warranties
Our software and Service are provided "AS IS" without any warranties, whether express or implied. We do not warrant that the software will meet your requirements, operate without interruption, or be error-free.

10. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use our software or Service, even if we have been advised of such damages.

11. Indemnification
You agree to indemnify, defend, and hold us harmless from any claims, liabilities, damages, and expenses (including attorneys' fees) arising from your use of the Service, the software, or your violation of these Terms.

12. Governing Law
These Terms are governed by the laws of Massachusetts. Any disputes arising from your use of the Service or software will be subject to the exclusive jurisdiction of the courts of Massachusetts/U.S.A.

13. Termination
We reserve the right to suspend or terminate your access to the Service and the software license at our discretion if you breach these Terms or if your use is deemed harmful.

14. Contact Us
If you have any questions about these Terms, please contact us at tos@zilchworks.com.